The First :30 Seconds: A Guide to Hospitality for Greeters and Ushers

The First :30 Seconds: A Guide to Hospitality for Greeters and Ushers, S. Joan Hershey, New Life Ministries and LifeQuest, Fort Wayne IN, 2007. ISBN-10: 1-893270-03-0. ISBN-13: 978-1-893270-03-9. Greeters and ushers are the "first contact" with the congregation for many people who visit on Sunday morning. The number one question visitors want answered is: "Is this a friendly congregation?" They start forming their answer based in large part on how welcoming and helpful the greeters and ushers of the church are. This booklet provides clear training for these official representatives of the church, with an emphasis on hospitality. Giving copies to all the greeters and ushers in your church can help widen your church's welcome.

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