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Community Building
on the Web: Secret Strategies
for Successful Online Communities, Amy Jo
Kim, Peachpit Press, Berkley CA, 2000. ISBN 0-201-87484-9.
There's been a marked shift in the philosophy of developing
successful Web sites. The technologies (HTML, JavaScript,
JavaServer Pages) no longer occupy center stage. Rather,
functional objectives and the communities that grow up around
them seem to be the main ingredient in Web site success. In her
carefully reasoned and well-written Community Building on the
Web, Amy Jo Kim explains why communities form and grow. More
importantly, she shows (with references to many examples) how you
can make your site a catalyst for community growth--and profit in
the process. From marketing schemes like Amazon.com's Associates
program to The Motley Fool's system of rating members'
bulletin-board postings, this book covers all the popular
strategies for bringing people in and retaining them.
Nine core strategies form the foundation of Kim's recommendations
for site builders, serving as the organizational backbone of this
book. The strategies generally make sense, and they seem to apply
to all kinds of communities, cyber and otherwise. (One advocates
the establishment of regular events around which community life
can organize itself.) Some parts of Kim's message may seem like
common sense, but such a coherent discussion of what defines a
community and how it can be made to thrive is still helpful.
Read this book to help crystallize your thinking about community
building, and to review strategies that work for real sites
already. --David Wall
Topics covered: Strategies for designing Web sites around the
needs of particular groups of people, attracting those people to
your site, and motivating them to return frequently. Community
identification, member profiling, community leadership, and
organization (of information, time, and relationships) all
receive ample coverage. |